A compromised server is not a WordPress problem. It is a server problem. Plugin-based scanners operate inside WordPress — they cannot see PHP backdoors planted outside the web root, webshells hidden in upload directories, or mail infrastructure that has been quietly hijacked to send spam.
I work at root level via SSH. Every hosted account on the server is inspected, not just the one that triggered the alert. Every finding is documented. Nothing is declared clean until the file system, database, and mail stack have all been verified.
If your server is actively compromised right now, flag it as urgent on the contact form or reach out via WhatsApp directly. I prioritise active compromise cases.
What is included:
- SSH-level inspection of full server and all hosted accounts
- Complete malware, backdoor, webshell identification and removal
- WordPress database audit — injected users, malicious links, redirect scripts
- .htaccess, wp-config, and core file integrity verification
- Mail server blacklist check and delisting process
- Post-cleanup hardening: file permissions, PHP configuration, login security
- Written incident report documenting all findings and actions taken
What is NOT included:
- Data destroyed prior to engagement cannot be recovered — the earlier you make contact, the better the outcome. If you suspect compromise, do not wait.
- Ongoing monitoring (available as retainer add-on)
Typical timeline: 2–5 business days depending on infection complexity. Urgent cases are prioritised — flag your situation in the contact form and I will respond same day.
If your server has been compromised, every hour matters. The sooner the engagement starts, the less damage there is to undo.